TERMS AND CONDITIONS

Terms and Conditions for The Middle Matters Co.

Welcome to The Middle Matters Co. By accessing or using our reading intervention services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, please refrain from using our services.

1. Services Provided

The Middle Matters Co. offers personalized reading intervention services for students aged 5 to 13. Our services may be delivered in person or virtually, depending on the needs of the student and availability. We also provided Special Education Support services as needed for parents with children in Special Education programs. Services are provided at the discretion of the owner of The Middle Matters Co. and can be revoked at any time. 

2. Eligibility

Our services are available to students between the ages of 5 and 13, with the consent and involvement of a parent or legal guardian. Consent is required prior to any service rendered. 

3. Booking and Payments

- Scheduling: Sessions are scheduled based on mutual agreement between The Middle Matters Co. and the parent or guardian.

- Payment Terms: Payment for services is required in advance unless otherwise agreed upon. Payment methods accepted include debit/credit card, check, and other methods upon request.

Service Fees: Services will be provided at a rate of $50 per session. Intervention sessions will be customized to meet the individual needs of your child based on the results of the initial screening. 

• Services are paid for when booked online via the website. 

• All service fees for the previous month must be paid in full before the 1st of each month. Accounts not paid in full will be suspended until cleared, at which time sessions can continue.

• Payment methods are subject to change, and clients will be notified as needed.

Cancellation Policy: If a session needs to be canceled, the parent/guardian must provide at least 24 hours’ notice. Failure to provide notice may result in a cancellation fee of $25.

Late Arrival Policy: Every minute of our intervention time is valuable. We encourage you to call or text the office if you will be more than 10 minutes late to a session. Session end time will remain the same as scheduled. A late start will not result in a reduction of the session fee.

If a client is more than 15 minutes late to a session, the session will be canceled and will need to be rescheduled. Cancellation fees will apply.

Termination of Services: Both the parent/guardian and/or the intervention business reserve the right to revoke services at any time. If services are terminated, any prepaid fees for unused sessions will be refunded.

4. Parent/Guardian Responsibilities

Parents/guardians are responsible for:

- Ensuring their child attends scheduled sessions on time

- Providing a conducive learning environment for virtual sessions, if necessary.

- Informing The Middle Matters Co. of any changes in their child’s learning needs

5. Student Conduct

We strive to create a positive and respectful learning environment. Students are expected to:

- Engage respectfully with instructor

- Follow session guidelines and instructions

Disruptive or inappropriate behavior may result in session termination at the discretion of the instructor.

6. Data Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

7. Intellectual Property

All content, materials, and resources provided by The Middle Matters Co. are the intellectual property of The Middle Matters Co. and are intended solely for educational use by the student. Unauthorized distribution or reproduction is prohibited.

8. Liability Disclaimer

While we strive to provide effective reading intervention services, we do not guarantee specific academic outcomes. Parents/guardians acknowledge that their child’s progress may vary based on individual effort and other factors.

9. Limitation of Liability

To the extent permitted by law, The Middle Matters Co. shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Parents/guardians will be notified of material changes, and continued use of our services constitutes acceptance of the updated terms.

11. Termination of Services

Either party may terminate services with 24 hours notice. Refunds for unused sessions will be handled in accordance with our refund policy.

12. Governing Law

These Terms and Conditions are governed by the laws of Texas, without regard to its conflict of law principles.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

The Middle Matters Co.

33130 Magnolia Circle #11, Magnolia, TX. 77534

936-228-9815

themiddlemattersco@gmail.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.